WELCOME to MY Blog( Ankit Shukla): Consumer

Hi guys, this one is serious.

How much time do you think a company takes to activate a data card? Well I believe a day or two...

But in this case its not so.

My aunt purchased an idea data card no 989195**** on 19th Feb, 2010 and guess what it’s not even activated till date. When I came to know about her grievance, I thought of blogging the whole scene.
Well here goes the story...

My aunt age 55 (she's not that much kind of techie), living in Delhi. She bought this idea data and sim (at Rs 2600, whose real market price is about Rs.2350 and the shop keeper made the slip of Rs 2450. At-least she got one... :) ) from a shop near her house. But when the card wasn't activated, she first complained the shop owner. Who asked for some time. Now after that time, she again approached the shop who referred her to the idea customer care shop in that area. Then, she went to this customer care centre. After few visits to the customer care centre and the shop, she got referred by them to the Head office of idea cellular in Connaught Place. She even went there and submitted photocopies of passport, pan card etc on 24th march and was promised her that the card will be activated in 2-3 days after verification.

Now the cool thing is that the verification guy neither turned up nor she got any verification call, and the shop keeper says that there are 3 negative reports have been registered against her name and the verification was completed n her no. remains deactivated. Now neither the card is getting activated nor the shopkeeper is refunding the money back.

Anyways, I told her to stop wandering around and to send a mail directly to the idea customer care complaint centre or some director. Let’s see whether they reply or not otherwise she can go to consumer court.

I will keep on posting the course of events from now on.... :)

Search Amazon.com for datacard

Do you have any complaints against any government authority not doing their job!!!

Now simply go to Link: http://www.pgportal.gov.in/ and lodge a complaint. ;)

The govt. wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like

1) Railways

2) Posts

3) Telecom

4) Urban Development

5) Petroleum & Natural Gas

6) Civil Aviation ( Air India , Airports Authority of India , etc)

7) Shipping , Road Transport & Highways

8) Tourism

9) Public Sector Banks (Complaint Area)

10) Public Sector Insurance Companies

11) National Saving Scheme of Ministry of Finance

12) Employees' Provident Fund Organization

14) Central Government Health Scheme

15) Central Board of Secondary Education

16) Kendriya Vidyalaya Sangathan

17) National Institute of Open Schooling

18) Navodaya Vidyalaya Samiti

19) Central Universities

20) ESI Hospitals and Dispensaries directly controlled by ESI Corporation under Ministry of Labour

Many of us say that these things don't work in India .
Couple of months back, the Faridabad Municipal Corporation laid new roads in his area and the residents were very happy about it. But 2 weeks later, BSNL dug up the newly laid roads to install new cables which annoyed all the residents.. A resident used the above listed grievance forum to highlight his concern.. To his surprise, BSNL and Municipal Corporation of Faridabad were served a show cause notice and the guy received a copy of the notice in one week. Government has asked the MC and BSNL about the goof up as it's clear that both the government departments were not in sync at all.

So use this grievance forum and educate others who don't know about this facility.
This way we can at least raise our concerns instead of just talking about the 'System' in India .

Invite your friends to contribute for many such happenings.

PLEASE SPREAD THIS MESSAGE IF U WANT OUR INDIA TO HAVE A BETTER TOMORROW & FORWARD THIS MAIL TO AS MANY AS POSSIBLE.